The Bridport Literary Festival is a charity funded by its supporters and ticket sales. Our registered charity number in England and Wales is 1147075 and we are also registered as a company in England and Wales under registration number 08000525. 

We are committed to protecting your personal information and being transparent about what information we hold about you. 

Using personal information allows us to develop a better understanding of our supporters and in turn provide you with relevant and timely information about the work that we do. 

The purpose of this policy is to give you a clear explanation about how we collect and use the information we collect from you directly and from third parties. 

We use this information in accordance with all applicable laws concerning the protection of personal information. 

We may change this policy from time to time and it is effective from 25th May 2018. 

Information Collection 

We collect and store the following information that you give us. For example, when you purchase tickets, make a donation, join our mailing list or become a Friend. 

The Bridport Tourist information Centre also passes this information onto us when you book tickets for our events through them. When you make your booking, you have the option to opt-in to receive promotional marketing for the following years events. Data collected for this purpose is shared securely and only as set out in this policy. 

Legal basis 

There are three bases under which we may process your data: 

Contract purposes 

When you make a purchase from us you are entering into a contract with us. In order to perform this contract, we need to process and store your data. For example, we may need to contact you by email or telephone in case changes are made to an event, or in case of problems with your payment. 

Legitimate business interest 

We collect and process your personal information for purposes that are in our legitimate organisational interests, for example, marketing and when you make a donation, for gift aid purposes. However, we only do this if there is no overriding prejudice to you by using your personal information in this way. The situations where we may use this basis are described below. 

With your explicit consent 

For any situations where the two bases above are not appropriate, we will instead ask for your explicit consent before using your personal information in that specific situation. 

Marketing Communications 

We aim to communicate with you about the Festival, in ways that you find relevant and timely. To do this we use data that we have stored about you, such as what events you have booked for in the past, as well as preferences you have told us about. 

We use our legitimate organisational interests as the legal basis for communications by post or email. In the case of postal mailings, you may object to receiving these at any time using the contact details at the end of this policy. In the case of email, you have the opportunity to opt out of future promotional emails by selecting a button upon checkout on the Bridport Tourist Information website. If you do not opt-out you have the option to unsubscribe in every subsequent email we send you, or alternatively you can use the contact details, at the end of this policy, to tell us your preferences. 

We use Creeds design & print, mail fulfilment service and share your contact information with them for this specific purpose only. They do not share or use your information for any other purposes. 

Other processing activities 

In addition to marketing communications, we also process personal information in the following ways that are within our legitimate organisational interest: 

  • We may analyse data that we hold about you to ensure that the content and timing of communications that we send you are as relevant to you as possible. 
  • We may analyse data we hold about you to identify and prevent fraud. 
  • To improve our website, we may analyse information about how you use it and the content and advertisements that you interact with. 

Third parties 

There are certain circumstances under which we may disclose your personal information to third parties: 

  • To our own service providers who process data on our behalf and on our instructions, currently being, The Bridport Tourist Information Centre and Creeds design and print. In these cases, we require that these third parties comply strictly with our instructions and with data protection laws. 
  • Where we are under duty to disclose your personal information to comply with any legal obligation (for example to government bodies and law enforcement agencies). 

Maintenance and security of your personal information 

We store your personal data for the purpose it was collected and only for one year after you have stopped expressing an interest in receiving our literature and marketing information. Certain information is stored securely on file for as long as required for legal obligations (for example Gift Aid data for HMRC). 

We will put in place appropriate safeguards (both in terms of our procedures and the technology we use) to keep your personal information secure. Please see the third party privacy policies for how they process your data (links to their websites and policies are detailed at the end of this policy). 

Your rights 

You have the right to be informed about what we do with your data. 

You have the right to request access to the information we have on you and to have any inaccuracies in this data corrected. Please contact us at the address at the end of the policy, if you want to access your information, or if there are any changes that we need to make to your personal information. 

You may request that we delete the data we hold on you at any time and if you believe that your data is not being processed for the purposes it was collected for, you may object to, or restrict the use of your information. 

You have the right to stop receiving direct marketing messages. 

Currently we only use your personal information to keep you informed about what’s happening with, and for fundraising of, the Bridport Literary Festival. 

You have the right to complain to the Information Commissioner (who is responsible for enforcing GDPR) if you are unhappy with the way we handle your personal information. 

Contact details and further information 

Please get in touch with us if you have any questions about any aspect of this privacy policy, and in particular if you have any concerns about the way we have handled your personal information, so we can address them. 

The Bridport Literary Festival 157 Orchard Crescent Bridport Dorset DT6 5HB; Tanya Bruce-Lockhart, Festival Director; Tanya Harley, Treasurer 

The Bridport Tourist Information Centre Bucky Doo Square South Street Bridport DT6 3LF 

Creeds design & print 9c Corbin Way Gore Cross Business Park Bridport DT6 3UX